On-Premise Phone Systems
Mitel Phone System
On-premise phone systems grant total control by housing data on your own on-site server. Protect your business with advanced network security fortified with built-in redundancy, resiliency and disaster recovery. Custom-design your system to meet your unique needs with a suite of Mitel tools for unified communications, collaboration, CRM integration, mobility and remote work. When you own your on-premise system, you'll also enjoy fixed pricing for service and maintenance.
Unified Communications
Be where your customers are and engage across multiple channels – voice, text, chat, email and social – from a single, centralized dashboard. Effortlessly follow conversations between channels and ensure no message falls through the cracks. Foster immersive collaboration with VoIP phones, virtual whiteboarding and video chat.
Untethered Mobility
On-premise doesn't mean sacrificing mobility. Our on-premise business phone systems keep employees connected from anywhere via mobile apps, softphones and VPNs. Whether your team is across campus, working from home or spread over the globe, you can communicate and collaborate with mobility and remote work solutions.
Customized for Your Business
Every business has unique needs and challenges. Our experienced advisors will work with you to develop a custom solution that meets functionality and performance demands without breaking your budget. On-premise phone systems are flexible and work with desktop phones, landlines and mobile apps, and they're scalable, so you can add users and functionality as your business grows.
Endless Integrations
On-premise phone systems can automate tasks and lend powerful conversational context by integrating with third-party apps, including CRMs, call and video recording software, and accounting and billing platforms.
Robust Security
Host your data on your own server for maximum security. Protect customer information and intellectual property with built-in redundancy, resiliency and disaster recovery. Keep sensitive data free from prying eyes, prevent DDoS attacks and other exploits, and prepare for emergencies with robust on-premise phone system security.
Cost-Effective Communications
Purchasing your own server and other infrastructure involves upfront costs but often saves money over time. Control costs with included long-distance service and a fixed price for service and maintenance.
On-Premise Business Phone System Features
Mobile Applications
Take desk phone capabilities on the go with mobile apps that let you call, text and video chat from anywhere yet still appear like you're at your desk. Our Mitel app simplifies remote collaboration and serves as a full-featured mobile contact center so you can communicate with customers from work, home, or across the globe – completely untethered from your workstation.
Software Integrations
CRM integration fosters strong customer relationships with conversational context that lends a personal touch to every communication. Automatic inbound and outbound screen pops display contact information and histories, so you know who you are speaking with and how they have interacted with you over time. Our open API architecture allows us to integrate just about any hosted CRM with your phone system, including Zendesk, HubSpot, Zoho, Outlook and Salesforce.
Web Conferencing
Our web conferencing solutions simplify collaboration no matter where (or when) your team is located. Effortlessly organize meetings that work with everyone's schedule with time zone coordination, automatic email invitations and calendar syncing. You can also set your country to use local dial tone service, a built-in money-saving feature.
Faxing
Replace your fax machine with e-fax services that allow you to fax computer documents and receive faxes as email attachments. Give each employee a DID (direct inward dial) number so they can send and receive faxes directly. If you'd like to keep your fax machine, our standalone service couples modern capabilities (web-to-fax, email-to-fax and fax-to-email) with traditional faxing – without the expense of an analog line.
SMS/MMS Texting
Use our messaging app to connect with business and personal contacts from anywhere. Our SMS/MMS texting service makes it easy to schedule texts and multimedia messages, plus send push notifications to your contacts' personal phones. Messages sync across your devices, too, so you can keep conversations going when you switch from your phone to your tablet to your laptop or desktop computer.
What People Are Saying
“I have been working with TSI since early 2004, when we were in the planning stages of building a new facility. Since that time, we have built and moved to another new and larger facility, along with building and moving our satellite office. I appreciate the fact that, even with their numerous other client’s demands, they have always been prompt both in response time and getting the job done. I can always count on them to be just a phone call away.”
— Ruth Oliphant, Chippewa Valley Orthopedics and Sports Medicine Clinic SC