MiContact Center Office

For Your Communication System

MiContact Center Office is an entry-level software communication system solution for contact centers or work groups with up to 100 agents on the MiVoice Office 250 platform. Designed to help small to medium sized businesses exceed customer expectations, MiContact Center Office provides efficient monitoring, managing and routing of calls within their communication system. By empowering agents with informative screen pops and Personal Information Manager integration, it’s never been easier to fuel helpful, intelligent interactions that give your customers an exceptional experience, every time. To unlock the full potential of your customer experience, MiVoice Call Recording provides valuable insight into customer interactions and ensures compliance with regulatory requirements within your communication system.