| Customer Interactive Solutions |
| Mitel’s Customer Interactive Solutions provides many applications to customize your system and optimize its performance.They include Contact Center Suite with management tools to improve call handling capabilities including routing calls, e-mails, and faxes from a standard PC.It can be tailored to fit businesses of any size, for within a department or a full call center environment. Automatic Call Distribution (ACD) that enables calls to be evenly distributed between employees in a group for improved customer service, and call queues, and PC based phones. |
